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LoanWyse, is a technology driven service-oriented wholesale leader that specializes in the Non-QM market. LoanWyse is committed to helping mortgage professionals increase market share through innovation and providing a full spectrum of lending products with a focus on non-qualified mortgages (Non-QM). Technology isn’t just a sales pitch. It is what sets us apart. Our proprietary software is design specifically to support non-qualified mortgages to scale. Be a part of a growing company that understands our evolving marketplace. We are rapidly expanding our Non-QM sales force and we need professionals seeking greater opportunities in our industry!

Account Manager

Job Description:

Responsibilities:

  • Communicate with Account Executive, Broker, Underwriter, Funder, Doc Drawer as required to ensure all parties are aware of loan status and any outstanding requirements ensuring quality customer service experience and adherence to established guidelines
  • Adhere to the Service Level Agreements established by LoanWyse
  • Experience with TRID
  • Provide status updates on loans as requested by brokers and/or Account Executive
  • Follow up with broker for outstanding conditions and signed docs back
  • Daily pipeline management to include, but not limited to, requesting lock extensions, condition follow up, vendor follow up and data integrity in LOS as updates occur
  • Respond to internal and external customer inquiries on loan conditions and/or documentation requested for approval or funding
  • Negotiate and work to resolve problems with the broker as it relates to pricing, program changes and reworks to the loan request
  • Provide back up support as needed to review conditions received for accuracy and forward conditions to Underwriting for review.
  • Verify that broker has received notification of loan approvals and status updates
  • Provide back up support as needed to process required change of circumstances and ensure re-disclosures are processed within the required time frames
  • Follow up with AMC on completed appraisal reports as required
  • Order required verifications as outlined in LoanWyse’s policies & procedures such as 4506T, VOE, VOD and SS validations
  • Assist brokers with broker portal questions/functionality
  • Communicate with the management team on volume projections and status updates
  • Contribute to process improvement suggestions to promote process efficiency and enhance broker experience
  • Act as a role model of the company’s values, acting ethically and professionally at all times
  • Cross-train on other operational functions as a backup support
  • Perform other duties and special projects as required

Qualifications:

  • 3-5 years of recent wholesale account management /loan processing experience in a mortgage banking company or related financial institution. (Required)
  • Experience with state and federal compliance regulations
  • Experience in reviewing income documentation and financial statements
  • Perform duties under minimal supervision
  • Excellent written and verbal communication skills
  • Strong time management skills
  • Detail-oriented, meet deadlines, and work in a fast-paced environment
  • Team player
  • High School Diploma or equivalent

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
Mortgage Wholesale Account Executive 2 Years Non-QM Experience

Job Description:

Experience Level:

  • 2 Years minimum Origination experience with an existing broker client base.

Responsibilities:

  • Cold calling potential clients 30–50 calls per day.
  • Tracking contacts in the company’s BRM (Broker Management Tool)
  • Build relationships with current and new mortgage brokers.
  • Maintains sales contact, pipeline, and other pertinent sales activity reports.
  • Trains brokers on WyseFamily of Products and policies & procedures to ensure all loan files are complete and within guidelines.
  • Adds value by working directly with brokers and loan officers on marketing programs.
  • Stay abreast of underwriting guidelines and program changes.
  • Use CHLOE to Pre-Underwriting/Pre-Qualifying loan files.
  • Provide ongoing service and support to brokers Qualifications.
  • Communicate effectively and professionally in an office environment.

Qualifications:

  • Ability to multi-task and organize brokers within a CRM.
  • Ability to multi-task provide.
  • Be able to set and manage expectations.
  • Minimum of 1 years’ experience in the residential lending industry.
  • Strong analytical and mathematical skills.
  • Non-QM and Hard Money Loan experience preferred.
  • Self-Motivated

Job Type: Full-time

Salary: $75,000.00 – $250,000.00 per year

Lock Desk

Please DO NOT Apply if you DO NOT have Lock Desk Experience

Job Description:

Lock Desk (WyseGuy) is responsible for handling Secondary Marketing Lock Desk functions for Residential Lending including loan rate locks, rate lock extensions, and program changes.

Responsibilities:

  • Process residential loan rate locks, rate lock extensions, and program changes inside CHLOE.
  • Ensure that mortgage loan pricing is correct and all loans follow LoanWyse Rate Lock procedures.
  • Update mortgage rates into the pricing engine and Mortgage Rate Sheet spreadsheet on a daily basis, with input from Capital Markets.
  • Wholesale Ratesheets are disctributed to brokers via CHLOE.
  • Commit loans to investors with direction from Captial Markets, utilizing online systems.
  • Assists Wholesale Account Executives on loan pricing scenarios or other applicable questions.
  • Provides loan pricing support for the Wholesale Account Executives.
  • Trouble shoot pricing discrepancies and take steps to resolve any issues.
  • Run daily and weekly Secondary Marketing and Production reports from Residential Mortgage system.
  • Work with post closing to validate loan sale Purchase Advices and complete process to loan payoff.
  • Other duties as assigned.

Qualifications:

  • 3+ years of mortgage product experience; prior Non-QM underwriting, or processing experience is preferred. Secondary experience a plus.
  • Strong knowledge of product guidelines – particularly Non-QM.
  • Ability to communicate effectively, both verbally and in writing with internal and external partners.
  • Ability to work well with others in a fast-paced environment, while maintaining the highest level of customer service, professional composure, and integrity.
  • Ability to organize, prioritize workload, meet deadlines and handle detailed assignments.
  • Strong customer service skills.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High school diploma or equivalent is required.
  • Minimum of six months related office experience preferred.
  • Banking experience preferred.
  • Familiarity with mortgage banking concepts preferred.

Other Skills and Abilities:

  • Strong knowledge of mortgage pricing and secondary marketing concepts preferred.
  • Good understanding or mortgage products and product guidelines preferred.
  • Ability to work in a fast paced environment.
  • Must be able to work well with others in team environment as well as independently.
  • Strong attention to detail.
  • Ability to handle workload pressure and deadlines.
  • Willingness to provide a level of service, which will clearly differentiate us from our competitors.
  • Ability to interact with outside customers when needed.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

  • This position is very math intensive.
  • Ability to create reports and spreadsheets with complex math and logic formulas is required.

Reasoning Ability:

  • Good problem solving ability required.
  • Ability to work with large data sets required.
  • Ability to identify and troubleshoot data and loan pricing discrepancies.

Computer Skills:

  • Basic knowledge of Microsoft Office with ability to utilize Excel.
  • Ability to learn and utilize proprietary software i.e. CHLOE.
  • Prior use of BytePro a plus.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Type: Full-time

Pay: $25 – $35.00 per hour

Location: Irvine, CA

Physical Setting: Office

Schedule: 8 hour shift, Monday to Friday

Supplemental Pay Types: Bonus pay

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Mortgage: 3 years (Required)
  • Customer Service: 2 years (Required)
Help Desk Support Analyst

Job Description:

Responsibilities:

  • Provide customer desktop support in a remote or onsite, Windows 10, Office 365 environment.
  • Maintain help desk ticketing system and reporting metrics.
  • Manage company hardware inventory.
  • Assist with Information Technology related Custom Web-based Application.
  • Provides outstanding customer service and responsiveness to all end-users across all locations. Interprets, analyzes, diagnoses, documents, and resolves Level 1 and 2 IT issues related to internally supported hardware and software within the first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems. Provides technical assistance and training; recommends remedial actions.
  • May be required to work outside of typical business hours.
  • Manage TeamViewer remote management, patching, Windows updates, device updates.
  • Follows-up on open tickets, unresolved tickets, scheduled hardware and software upgrades, systems level problems, tickets that are escalated to other departments, and non-urgent after-hours messages to ensure progress and completion of requests.

Qualifications:

  • Experience troubleshooting hardware, network, and device connectivity.
  • Organized, self-driven, and capable of working and thriving in a fast-paced environment.
  • College degree with an emphasis in Information Technology.
  • Minimum six (3) years of experience in Applications or IT Technical Support.
  • Must have previous experience supporting enterprise applications.
  • Must have knowledge of LAN, WAN, VOIP Communication.

Nice to Have:

  • Experience with web-based CRM application

Job Type: Full-time

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Employee discounts

Work Locations:

  • Multiple Locations