FAQs
Loss Payee:
OptionWide Financial Corporation
ISAOA/ATIMA
7525 Irvine Center Drive #100
Irvine, CA 92618
Unlike most Non-QM lenders, our exceptions are approved upfront. We find this to be the most efficient way to provide the highest levels of customer service to our partners in the broker community. To request an exception, please go to Our Services>WyseGuys. Experience the difference with LoanWyse.
Yes. You may use your own credit report. Some restrictions may apply. Please ask your AE if you have additional questions. Training videos are provided under the CHLOE page under Our Resources.
When ordering appraisals, LoanWyse utilizes The Mercury Network to ensure compliance and drive more efficient appraisal ordering.
Instead of logging into multiple Appraisal Management Company’s (AMC), a loan processor or loan officer can simply create an account and place an order for the desired appraisal product(s). The order will be reviewed for accuracy and automatically assigned to an AMC.
For every new milestone, a user can turn on or off their notification settings to meet their individual needs. Users also have the ability to:
- Request revisions and upload reconsideration of values and add commentary and upload pertinent documentation
- Provide accurate appraisal fee disclosures based on a predictable fee schedule
- Place orders 24 / 7
- Have access to friendly and responsive support
If you are experiencing technical difficulties, please contact the Mercury Client Support at 1-888-794-0455. For all other matters that require escalation, please reach out to your AE or AM.
To access Mercury Network to order an Appraisal, click on the link here.
B-Wyse is LoanWyse Bank Statement Income Calculator is a pay to play software application that enables the user to calculate bank statement income in minutes. It is set to be released in a Pilot program with select brokers during its initial launch. Brokers will be given ten (10) free bank statement calculation credits to be used for either 12 or 24-months worth of bank statement calculations. When a loan funds, LoanWyse will reimburse the brokers account with an additional credit to be used for another set of bank statement calculations in the future. If the broker uses all their credits without funding a loan, it will be the broker’s responsibility to fund the account for future calculations. The suggested retail value of this is $45 for 12-month and $60 for 24-month worth of bank statement calculations per set.
Yes. We provide a library of flyers that can be rebranded with your logo and information. These flyers are located under Our Resources>ToolBox>Marketing. If there are any flyers that you would like to see but are not made available contact your AE and let them know.